top of page

Privacy Policy

Effective Date: February 22, 2025

Floatscape Wellness Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our spa, website, or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, phone number, email address, and billing details when booking a session.

  • Health Information: Any relevant medical conditions voluntarily disclosed for safety purposes.

  • Payment Information: Securely processed through third-party payment providers; we do not store your credit card details.

  • Website Data: IP address, browser type, and cookies for analytics and website functionality.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments.

  • Send appointment reminders and important service updates.

  • Improve customer experience through feedback and analytics.

  • Offer promotions, discounts, or marketing updates (only with your consent).

  • Maintain compliance with health and safety protocols.

3. How We Protect Your Data

We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, while we strive to keep your data safe, no online platform is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information. We only share data when necessary, including:

  • Payment Processing: Secure third-party payment providers.

  • Legal Compliance: If required by law or to protect our business.

5. Your Rights & Choices

You have the right to:

  • Request access to your personal information.

  • Ask for corrections to inaccurate data.

  • Opt-out of marketing emails at any time.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and track website analytics. You can adjust cookie settings in your browser at any time.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our website with the new effective date.

bottom of page